An evidence-based framework to measure quality of allied health care

Table 2 Proposed quality measures relevant to AH therapy services

	What AH does?	What happens?	How AH does it?	What happens next?
Efficacious treatments [1, 45, 47, 49, 59]	×		×
Effective treatments [9, 44, 45, 49, 55, 58]	×
Safe treatments [46, 55, 58]	×		×
Best practice care occasions or episodes [59]			×
Quality interactions with others [45, 54]	×		×
Integrated care with other care [45, 54]	×		×
Quality environments of care [55, 54]	×		×
Acceptable [44, 49, 55]	×		×
Affordable [45, 50]	×		×
Value for money (optimal) [45, 60]	×	×	×	×
Patient satisfaction with care delivery [62]		×	×	×
Patient satisfaction with care [62]	×
Patient satisfaction with outcomes [62]		×		×
Timely [55, 58]			×
Efficient [44, 49, 55]			×
Appropriate [55]	×		×
Equitable [44, 49]	×	×	×	×
Legitimate [44, 49]	×		×
Reflect societal health status measures [56]				×
Reflect individual health status measures [56]		×		×
Measurable relevant to care provided [44]	×	×		×
Measurable relevant to care delivery [44]		×	×	×
Measurable relevant to health outcomes [44]		×		×
Includes patient in care decisions [1, 55, 58]	×		×

ISSN: 1478-4505