TY - JOUR AU - Price, M. PY - 1986 DA - 1986// TI - Health care as an instrument of Apartheid policy in South Africa JO - Health Policy Plan VL - 1 UR - https://doi.org/10.1093/heapol/1.2.158 DO - 10.1093/heapol/1.2.158 ID - Price1986 ER - TY - JOUR AU - Chopra, M. AU - Lawn, J. E. AU - Sanders, D. AU - Barron, P. AU - Abdool Karim, S. S. AU - Bradshaw, D. AU - Jewkes, R. AU - Abdool Karim, Q. AU - Flisher, A. J. AU - Mayosi, B. M. AU - Tollman, S. M. AU - Churchyard, G. J. AU - Coovadia, H. PY - 2009 DA - 2009// TI - Achieving the health millennium development goals for South Africa: challenges and priorities JO - Lancet VL - 374 UR - https://doi.org/10.1016/S0140-6736(09)61122-3 DO - 10.1016/S0140-6736(09)61122-3 ID - Chopra2009 ER - TY - BOOK AU - Pillay, Y. AU - Barron, P. PY - 2011 DA - 2011// TI - The Implementation of PHC Re-Engineering in South Africa. Presentation to the Public Health Association of South Africa PB - Public Health Association of South Africa CY - Cape Town ID - Pillay2011 ER - TY - BOOK PY - 2008 DA - 2008// TI - The World Health Report 2008 – Primary Health Care (Now More Than Ever) PB - World Health Organization CY - Geneva ID - ref4 ER - TY - BOOK PY - 2010 DA - 2010// TI - The World Health Report 2010 – Health Systems Financing: The Path to Universal Coverage PB - World Health Organization CY - Geneva ID - ref5 ER - TY - BOOK PY - 2011 DA - 2011// TI - National Health Insurance in South Africa. A Policy Paper PB - National Department of Health CY - Pretoria ID - ref6 ER - TY - BOOK PY - 2013 DA - 2013// TI - National Service Delivery Agreement. A Long and Health Life for All South Africans PB - National Department of Health CY - Pretoria ID - ref7 ER - TY - BOOK PY - 2013 DA - 2013// TI - Annual Performance Plan 2013/14–2015/16 PB - National Department of Health CY - Pretoria ID - ref8 ER - TY - BOOK PY - 2008 DA - 2008// TI - Closing the Gap in One Generation. Health Equity through Action on the Social Determinants of Health. Final Report of the Commission on the Social Determinants of Health PB - World Health Organization CY - Geneva ID - ref9 ER - TY - CHAP AU - Von Holdt, K. AU - Murphy, M. ED - Buhlungu, S. ED - Daniel, J. ED - Southall, R. ED - Lutchman, J. PY - 2007 DA - 2007// TI - Public hospitals in South Africa: stressed institutions, disempowered management BT - State Nation South Africa 2007 PB - HSRC Press CY - Pretoria ID - Von Holdt2007 ER - TY - BOOK PY - 2008 DA - 2008// TI - Scaling up Research and Learning for Health Systems: Now Is the Time PB - World Health Organization CY - Geneva ID - ref11 ER - TY - BOOK PY - 2005 DA - 2005// TI - Who’s Got the Power? Transforming Health Systems for Women and Children. Task Force on Child Health and Maternal Health PB - Millennium Project CY - London ID - ref12 ER - TY - JOUR AU - Barrett, S. M. PY - 2004 DA - 2004// TI - Implementation studies: time for a revival? Personal reflections on 20 years of implementation studies JO - Public Adm VL - 82 UR - https://doi.org/10.1111/j.0033-3298.2004.00393.x DO - 10.1111/j.0033-3298.2004.00393.x ID - Barrett2004 ER - TY - BOOK AU - Fullan, M. PY - 2001 DA - 2001// TI - Leading in a Culture of Change PB - Wiley CY - San Francisco ID - Fullan2001 ER - TY - JOUR AU - Piore, M. J. PY - 2011 DA - 2011// TI - Beyond markets: sociology, street-level bureaucracy, and the management of the public sector JO - Regul Gov VL - 5 UR - https://doi.org/10.1111/j.1748-5991.2010.01098.x DO - 10.1111/j.1748-5991.2010.01098.x ID - Piore2011 ER - TY - CHAP AU - Freeman, R. ED - Moran, M. ED - Rein, M. ED - Goodin, R. PY - 2006 DA - 2006// TI - Learning in Public Policy BT - Oxford Handbook of Public Policy PB - Oxford University Press CY - Oxford ID - Freeman2006 ER - TY - CHAP AU - Zuber-Skerritt, O. ED - Sankara, S. ED - Dick, B. ED - Passfield, R. PY - 2001 DA - 2001// TI - Action learning and action research: paradigm, praxis and programs BT - Effective Change Management through Action Research and Action Learning: Concepts, Perspectives, Processes and Applications PB - Southern Cross University Press CY - Lismore, Australia ID - Zuber-Skerritt2001 ER - TY - JOUR AU - Ghaye, T. AU - Melander-Wikman, A. AU - Kisare, M. AU - Chambers, P. AU - Bergmark, U. AU - Kostenius, C. AU - Lillyman, S. PY - 2008 DA - 2008// TI - Participatory and appreciative action and reflection (PAAR) - democratizing reflective practices JO - Reflective Pract VL - 9 UR - https://doi.org/10.1080/14623940802475827 DO - 10.1080/14623940802475827 ID - Ghaye2008 ER - TY - BOOK AU - Ghaye, T. PY - 2008 DA - 2008// TI - Building the Reflective Healthcare Organisation PB - Blackwell Publishing Ltd CY - Oxford UR - https://doi.org/10.1002/9780470691809 DO - 10.1002/9780470691809 ID - Ghaye2008 ER - TY - BOOK AU - Green, J. AU - Thorogood, N. I. PY - 2009 DA - 2009// TI - Qualitative Methods for Health Research PB - SAGE Publications CY - London, Thousand Oaks, New Delhi ID - Green2009 ER - TY - JOUR AU - Argyris, C. PY - 1976 DA - 1976// TI - Single-loop and double-loop models in research on decision making JO - Adm Sci Q VL - 21 UR - https://doi.org/10.2307/2391848 DO - 10.2307/2391848 ID - Argyris1976 ER - TY - JOUR AU - Balogun, J. PY - 2003 DA - 2003// TI - From blaming the middle to harnessing its potential: creating change intermediaries JO - Br J Manag VL - 14 UR - https://doi.org/10.1111/1467-8551.00266 DO - 10.1111/1467-8551.00266 ID - Balogun2003 ER - TY - BOOK AU - Meadows, D. H. PY - 2008 DA - 2008// TI - Thinking in Systems: A Primer PB - Chelsea Green Publishing CY - Vermont ID - Meadows2008 ER - TY - BOOK AU - Kim, D. H. PY - 1999 DA - 1999// TI - Introduction to Systems Thinking PB - Pegasus Communications CY - Waltham, MA ID - Kim1999 ER - TY - BOOK AU - Rouleau, L. AU - Balogun, J. PY - 2007 DA - 2007// TI - Exploring Middle Managers’ Strategic Sensemaking Role in Practice PB - Advanced Institute of Management Research Paper No. 055 CY - London ID - Rouleau2007 ER - TY - BOOK AU - Weick, K. E. PY - 2009 DA - 2009// TI - Making Sense of the Organization: The Impermanent Organization, Volume 2 PB - John Wiley and Sons CY - Chichester ID - Weick2009 ER - TY - BOOK AU - Taylor, J. R. AU - Van Every, E. J. PY - 2000 DA - 2000// TI - The Emergent Organization: Communication as Its Site and Surface PB - Lawrence Erlbaum Associates CY - Mahwah, New Jersey ID - Taylor2000 ER - TY - BOOK AU - Morgan, P. PY - 2005 DA - 2005// TI - The Idea and Practice of Systems Thinking and Their Relevance for Capacity Development PB - Maastricht CY - European Centre for Development Policy Management ID - Morgan2005 ER - TY - BOOK AU - Lipsky, M. PY - 1980 DA - 1980// TI - Street-Level Bureaucracy: Dilemmas of the Individual in Public Services PB - Russell Sage CY - New York ID - Lipsky1980 ER - TY - BOOK AU - Lipsky, M. PY - 2010 DA - 2010// TI - Street-Level Bureaucracy, 30th Ann. Ed.: Dilemmas of the Individual in Public Service PB - Russell Sage CY - New York ID - Lipsky2010 ER - TY - BOOK AU - Davis, K. C. PY - 1969 DA - 1969// TI - Discretionary Justice: A Preliminary Inquiry PB - Louisiana State University Press CY - Baton Rouge ID - Davis1969 ER - TY - JOUR AU - Durose, C. PY - 2011 DA - 2011// TI - Revisiting Lipsky: front-line work in UK local governance JO - Polit Stud VL - 59 UR - https://doi.org/10.1111/j.1467-9248.2011.00886.x DO - 10.1111/j.1467-9248.2011.00886.x ID - Durose2011 ER - TY - JOUR AU - Balogun, J. PY - 2006 DA - 2006// TI - Managing change: steering a course between intended strategies and unanticipated outcomes JO - Long Range Plann VL - 39 UR - https://doi.org/10.1016/j.lrp.2005.02.010 DO - 10.1016/j.lrp.2005.02.010 ID - Balogun2006 ER - TY - BOOK PY - 2012 DA - 2012// TI - 2011 Census – Cape Town Profile (December 2012). Compiled by Strategic Development Information and GIS Department, City of Cape Town, Using 2011 Census Data Supplied by Statistics South Africa ID - ref34 ER - TY - CHAP AU - Elloker, S. AU - Olckers, P. AU - Gilson, L. AU - Lehmann, U. ED - Padarath, A. ED - English, R. PY - 2013 DA - 2013// TI - Crises, routines and innovations: the complexities and possibilities of sub-district management BT - South African Health Review 2012/13 PB - Health Systems Trust CY - Durban ID - Elloker2013 ER - TY - JOUR AU - Birken, S. AU - Lee, S. -. Y. D. AU - Weiner, B. J. PY - 2012 DA - 2012// TI - Uncovering middle managers’ role in healthcare innovation implementation JO - Implement Sci VL - 7 UR - https://doi.org/10.1186/1748-5908-7-28 DO - 10.1186/1748-5908-7-28 ID - Birken2012 ER - TY - BOOK AU - Daire, J. AU - Gilson, L. PY - 2013 DA - 2013// TI - The Transition Process from Being a Professional Nurse to Being a PHC Facility Manager: An Exploration of What Shapes PHC Leadership and Management Practice in Mitchell’s Plain PB - Cape Town CY - Internal Report Prepared for the DIALHS Project ID - Daire2013 ER - TY - JOUR AU - Scott, V. AU - Mathews, V. AU - Gilson, L. PY - 2012 DA - 2012// TI - Constraints to implementing an equity-promoting staff allocation policy: understanding mid-level managers’ and nurses' perspectives affecting implementation in South Africa JO - Heal Policy Plan VL - 27 UR - https://doi.org/10.1093/heapol/czr020 DO - 10.1093/heapol/czr020 ID - Scott2012 ER - TY - CHAP AU - Lehmann, U. AU - Makhanya, N. ED - Ijumba, P. ED - Barron, P. PY - 2005 DA - 2005// TI - Building the skills base to implement the district health system BT - South African Health Review PB - Health Systems Trust CY - Durban ID - Lehmann2005 ER - TY - CHAP AU - Masilela, T. AU - Molefakgotla, P. AU - Visser, R. ED - Ijumba, P. PY - 2001 DA - 2001// TI - Voices of district managers BT - South African Health Review 2001 PB - Health Systems Trust CY - Durban ID - Masilela2001 ER - TY - BOOK PY - 2013 DA - 2013// TI - Western Cape Government Staff Satisfaction Survey 2011/2012 PB - Provincial Government of the Western Cape CY - Cape Town ID - ref41 ER - TY - JOUR AU - Von Holdt, K. PY - 2010 DA - 2010// TI - Nationalism, bureaucracy and the developmental state: the South African case JO - South African Rev Sociol VL - 41 UR - https://doi.org/10.1080/21528581003676010 DO - 10.1080/21528581003676010 ID - Von Holdt2010 ER - TY - JOUR AU - Brodkin, E. PY - 2012 DA - 2012// TI - Reflections on street‒level bureaucracy: past, present, and future JO - Public Adm Rev VL - 72 ID - Brodkin2012 ER - TY - JOUR AU - Wastell, D. AU - White, S. AU - Broadhurst, K. AU - Peckover, S. AU - Pithouse, A. PY - 2010 DA - 2010// TI - Children’s services in the iron cage of performance management: street-level bureaucracy and the spectre of Švejkism JO - Int J Soc Welf VL - 19 UR - https://doi.org/10.1111/j.1468-2397.2009.00716.x DO - 10.1111/j.1468-2397.2009.00716.x ID - Wastell2010 ER - TY - BOOK AU - Ramalingam, B. AU - Jones, H. AU - Reba, T. AU - Young, J. PY - 2008 DA - 2008// TI - Exploring the Science of Complexity: Ideas and Implications for Development and Humanitarian Efforts. Working Paper 285 PB - Overseas Development Institute CY - London ID - Ramalingam2008 ER - TY - JOUR AU - Rouleau, L. PY - 2005 DA - 2005// TI - Micro-practices of strategic sensemaking and sensegiving: how middle managers interpret and sell change every day JO - J Manag Stud VL - 42 UR - https://doi.org/10.1111/j.1467-6486.2005.00549.x DO - 10.1111/j.1467-6486.2005.00549.x ID - Rouleau2005 ER - TY - JOUR AU - Rowe, A. AU - Hogarth, A. PY - 2005 DA - 2005// TI - Use of complex adaptive systems metaphor to achieve professional and organizational change JO - J Adv Nurs VL - 51 UR - https://doi.org/10.1111/j.1365-2648.2005.03510.x DO - 10.1111/j.1365-2648.2005.03510.x ID - Rowe2005 ER - TY - JOUR AU - Longo, F. PY - 2007 DA - 2007// TI - Implementing managerial innovations in primary care: can we rank change drivers in complex adaptive organizations? JO - Health Care Manage Rev VL - 32 UR - https://doi.org/10.1097/01.HMR.0000281620.13116.ce DO - 10.1097/01.HMR.0000281620.13116.ce ID - Longo2007 ER - TY - JOUR AU - Adam, T. AU - de Savigny, D. PY - 2012 DA - 2012// TI - Systems thinking for strengthening health systems in LMICs: need for a paradigm shift JO - Health Policy Plan VL - 27 ID - Adam2012 ER - TY - JOUR AU - Gilson, L. AU - Raphaely, N. PY - 2008 DA - 2008// TI - The terrain of health policy analysis in low and middle income countries: a review of published literature 1994–2007 JO - Health Policy Plan VL - 23 UR - https://doi.org/10.1093/heapol/czn019 DO - 10.1093/heapol/czn019 ID - Gilson2008 ER -