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Table 2 Principles and indicators of successful consumer involvement*

From: SUPPORT Tools for evidence-informed health Policymaking (STP) 15: Engaging the public in evidence-informed policymaking

Principles Indicators
The roles of consumers are agreed • The roles of consumers were documented
The cost of consumer involvement is budgeted for • Consumers were reimbursed for their travel
  • Consumers were reimbursed for their indirect costs (e.g. carer costs)
Policymakers respect the differing skills, knowledge and experience of consumers • The contribution of consumers was reported
Consumers are offered training and personal support to enable their involvement • Consumers were provided with training to enable their involvement
Policymakers ensure that they have the necessary skills to involve consumers effectively • Policymakers were provided with training to enable them to involve consumers effectively
Consumers are involved in decision making • Consumers' advice was documented
  • Consumers' role in decision making was documented
Consumer involvement is described in policy briefs • Consumers' contributions were described and acknowledged in policy briefs
Policy briefs are available to consumers in formats and languages they can easily understand • Summaries of policy briefs were disseminated to consumers in appropriate formats
  1. * Adapted from Telford and colleagues [53]