Delivery arrangements | Financial arrangements | Governance arrangements |
---|---|---|
• To whom care is provided and the efforts made to reach them (such as interventions to ensure culturally appropriate care) | • Financing - e.g. how revenue is raised for programmes and services (such as through community-based insurance schemes) | • Policy authority - who makes policy decisions (such as whether such decisions are centralised or decentralised)? |
• By whom care is provided (such as providers working autonomously versus those who work as part of multidisciplinary teams) | • Funding - e.g. how clinics are paid for the programmes and services they provide (such as through global budgets) | • Organisational authority - e.g. who owns and manages clinics (such as whether private for-profit clinics exist) |
• Where care is provided - e.g. whether care is delivered in the home or community health facilities | • Remuneration - e.g. how providers are remunerated (such as via capitation) | • Commercial authority - e.g. who can sell and dispense drugs and how they are regulated |
• With what information and communication technology is care provided - e.g. whether record systems are conducive to providing continuity of care | • Financial incentives - e.g. whether patients are paid to adhere to care plans | • Professional authority - e.g. who is licensed to deliver services, how their scope of practice is determined, and how they are accredited |
• How the quality and safety of care is monitored - e.g. whether quality-monitoring systems are in place | • Resource allocation - e.g. whether drug formularies are used to decide which medications patients receive for free | • Consumer and stakeholder involvement - who is invited to participate in policymaking processes from outside government and how their views are taken into consideration |