Table 5 Relevant stakeholders identified across the three countries

Community level

Local community leaders and health councils – support for the scorecard programme

Village doctors – main target of intervention

Village health workers (village health teams) involved in implementing the intervention

Local NGOs that helped to implement the project

Villagers, as users of the proposed mHealth technologies

Health facility staff, including officers in charge

Savings groups, involved in helping households save for deliveries

District and provincial level

Provincial Public Health Directors important in terms of coordination and providing support to facilities

District local councils, district health officers and sub-county councils

National

Community-based Health Care Department at Ministry of Public Health, which became the champion for the community scorecards

Technical Advisory Group for ICT in health (formed by ICDDR,B during 2014)

Ministry of Health, especially the Reproductive Health Division and the Planning Department

Private sector actors

Private for-profit firm that initially provided the call centre service

Other projects and companies running mHealth interventions in the same regions