User-Centred Design Strategy | Primary source(s)a | |||
---|---|---|---|---|
OUE [19] | UMD [20] | CD [21] | FG [22] | |
Apply process maps to system-level behaviour | X | Â | Â | Â |
Apply task analysis to user behaviour | X | Â | Â | Â |
Build a user-centred organisational culture | X | Â | Â | Â |
Collect quantitative survey data on potential users | X | Â | Â | Â |
Conduct artifact analysis | Â | X | Â | Â |
Conduct co-creation sessions | Â | Â | Â | X |
Conduct competitive user experience research | X | Â | Â | Â |
Conduct design charrette sessions with stakeholders | Â | X | Â | Â |
Conduct experience sampling | X | X | Â | Â |
Conduct focus groups about user perspectives | X | Â | Â | Â |
Conduct heuristic evaluation | Â | X | Â | Â |
Conduct interpretation sessions with stakeholders | X | Â | Â | Â |
Conduct interviews about user perspectives | X | Â | Â | Â |
Conduct observational field visits | X | Â | Â | Â |
Conduct usability tests | X | X | Â | Â |
Define target users and their needs | X | Â | Â | Â |
Define work flows | Â | X | Â | Â |
Design in teams | Â | Â | X | Â |
Develop a user research plan | X | Â | Â | Â |
Develop experience models | X | Â | Â | Â |
Develop personas and scenarios | X | X | Â | Â |
Engage in cycles of rapid prototyping | Â | X | Â | X |
Engage in iterative development | X | X | Â | Â |
Engage in live prototyping | Â | Â | Â | X |
Examine automatically generated data | X | X | Â | Â |
Prepare and present user research reports | X | Â | Â | Â |
Recruit potential users | X | Â | Â | Â |
Use associative object-based techniques | X | X | Â | Â |
Use dialogic object-based techniques | X | Â | Â | Â |
Use generative object-based techniques | X | Â | Â | Â |