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Table 2 List and primary sources of user-centred design strategies generated for sorting and rating

From: Integrating implementation and user-centred design strategies to enhance the impact of health services: protocol from a concept mapping study

User-Centred Design Strategy

Primary source(s)a

OUE [19]

UMD [20]

CD [21]

FG [22]

Apply process maps to system-level behaviour

X

   

Apply task analysis to user behaviour

X

   

Build a user-centred organisational culture

X

   

Collect quantitative survey data on potential users

X

   

Conduct artifact analysis

 

X

  

Conduct co-creation sessions

   

X

Conduct competitive user experience research

X

   

Conduct design charrette sessions with stakeholders

 

X

  

Conduct experience sampling

X

X

  

Conduct focus groups about user perspectives

X

   

Conduct heuristic evaluation

 

X

  

Conduct interpretation sessions with stakeholders

X

   

Conduct interviews about user perspectives

X

   

Conduct observational field visits

X

   

Conduct usability tests

X

X

  

Define target users and their needs

X

   

Define work flows

 

X

  

Design in teams

  

X

 

Develop a user research plan

X

   

Develop experience models

X

   

Develop personas and scenarios

X

X

  

Engage in cycles of rapid prototyping

 

X

 

X

Engage in iterative development

X

X

  

Engage in live prototyping

   

X

Examine automatically generated data

X

X

  

Prepare and present user research reports

X

   

Recruit potential users

X

   

Use associative object-based techniques

X

X

  

Use dialogic object-based techniques

X

   

Use generative object-based techniques

X

   
  1. aThe numbers in brackets refer to the citation for each source in the reference list.
  2. OUE Observing the User Experience, UMD Universal Methods of Design, CD Contextual Design, FG Field Guide for Human-Centred Design, X strategy is described in that source