| Leadership that reinforces learning | Environment supportive to learning | Purposeful learning processes | Levels of learning |
---|---|---|---|---|
Agenda-setting and policy formulation | The leadership valued learning, with a focus on high strata of the public administration, through the inter-ministerial committee chaired by the Prime Minister | Persistence of a hierarchical administrative culture, with openings to technical participatory processes such as group work | Structured meetings, study tours to other countries, testing ideas in the field; however, many of these processes were not systematised and generated mainly tacit knowledge | Restricted to the individual level, mainly the committee members |
Policy implementation | Emergence of leadership at the regional level with a multisectoral action. National leadership continued to value learning | The dynamic of group work extended to regional and local levels, with a focus on operational issues. Openness to ‘outsiders’ (national and international meetings). Hierarchical logic still present, but maybe less than before the policy | Structured meetings at local, regional and national levels. Experimentation through a pilot project. Development of an information system for follow-up of the policy implementation. Training, study visits, yet absence of a systematic approach to knowledge management | Learning occurred at group and team levels, mostly thanks to the work around guidelines and procedures |
Policy evaluation | A central role is entrusted to the National Observatory of Human Development (ONDH) | Sustained effort to organise meetings and discussions including all departments involved in the RAMED policy | Organisation of meetings and workshops. The evaluation report is shared on the website of the ONDH | As for the Ministry of Health, learning mainly at the individual level (especially those involved in the evaluation) |