Year | 2013 (n = 37) | 2014 (n = 117) | 2015 (n = 311) | 2016 (n = 247) | 2017 (n = 365) |
---|---|---|---|---|---|
Appraisal of consultations | |||||
Excellent | 17(46) | 69 (59) | 166 (53) | 152 (62) | 237 (65) |
Very good | 16 (43) | 34 (29) | 105 (34) | 60 (24) | 84 (23) |
Good | 4 (11) | 10 (8.5) | 36 (12) | 20 (8) | 27 (7) |
Bad and very bad | 0 | 0 | 0 | 1 (0.4) | 0 |
Learning from consultation | |||||
Yes | 31 (84) | 111 (95) | 278 (89) | 201 (81) | 327 (90) |
No | 0 | 1 (0.9) | 7 (2.3) | 4 (1.6) | 4 (1) |
Not sure | 6 (6) | 3 (2.6) | 26 (8) | 29 (12) | 15 (4) |
Confident to analyse after consultation | |||||
Yes | 35 (95) | 108 (92) | 275 (88) | 200 (81) | 322 (88) |
No | 0 | 2 (1.7) | 7 (2.3) | 3 (1.2) | 8 (2) |
Not sure | 2 (5) | 2 (1.7) | 26 (8) | 24 (10) | 18 (5) |
Recommend the service to someone else | |||||
Yes | 36 (95) | 110 (94) | 310 (99.7) | 231 (94) | 343 (94) |
No | 0 | 0 | 1 (0.3) | 1 (0.4) | 1 (0.3) |
Not sure | 0 | 0 | 4 (1.3) | 1 (0.4) | 5 (1.4) |