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Table 1 Summary of objectives, data collection, data analysis and products

From: Scaling up eConsult for access to specialists in primary healthcare across four Canadian provinces: study protocol of a multiple case study

Objectives

Data collection

Data analysis

Products

1. Describe the main components of eConsult relevant to the scale-up process in each province

Grey literature

Semi-structured interviews

Thematic analysis

Validation with key stakeholders

Logic model of eConsult for each province (with variations, if any)

Matrix comparing key components of eConsult relevant to the scale-up process across provinces

2. Understand the eConsult scale-up process in each province and compare processes across provinces

Grey literature (same as Objective 1)

Semi-structured interviews (same as Objective 1)

Non-participant observations

Process research approach: narrative summary, visual mapping strategy

Validation with key stakeholders

Cross-case analysis and validation

Narrative summary for each province

Visual map of key events, decisions and actions in the scale-up process for each province

Comparative matrix of scale-up phases across provinces

3. Identify policy issues and strategies to scale-up eConsult in each province

Observations, semi-structured interviews (same as Objectives 1 and 2)

Focus group

Thematic analysis

Policy briefs with a list of policy issues and strategies to support scale-up of eConsult in each province

4. Foster cross-level and cross-jurisdictional learning on scaling up eConsult

Deliberative dialogue (pan-Canadian symposium)

Cross-case analysis and validation

Summary of cross-jurisdictional learning on scale-up process