From: Out of sync: a Shared Mental Models perspective on policy implementation in healthcare
Shared mental model type | Definition | Importance |
---|---|---|
Policy related | Shared knowledge and understanding of policy goals, implementation strategies, contingency plans and environmental conditions as well as shared policy-relevant knowledge | Stakeholders work towards a common vision efficiently and effectively |
Stakeholder related | Shared knowledge and understanding of respective responsibilities, role interdependencies and communication mechanisms as well as shared understanding of others’ expertise, skills and preferences | Stakeholders accurately tailor their behaviour to what they expect from others, particularly when time and circumstances do not permit explicit communication and strategising |
Beliefs | Shared perceptions, opinions and values of key issues relevant to the policy | Stakeholders interpret and frame issues in a similar way, thereby reducing conflict |