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Table 1 Four W questions addressing the past and present and proposing the future of health systems

From: Contributions of information and communications technology to future health systems and Universal Health Coverage: application of Japan’s experiences

4 Ws

Past

Present

Future

Where

Hospital-based health system

Community-based health system

Anywhere in a social system

What

Acute care

Long-term care

People-centred care (personalised, affordable, accessible)

When

In the case of acute and communicable diseases

In the case of chronic and non-communicable diseases

At any time

Who

Ambulatory patients (younger population)

Elderly patients (older population)

All people, leaving no one behind, through a life course approach