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Table 1 Recruitment and training for CHWs from 29 countries [21]

From: Community health workers at the dawn of a new era: 6. Recruitment, training, and continuing education

Country

Name of CHW cadre

Selection criteria and process

Role and tasks performed

Duration and nature of training

Afghanistan

CHW

Selected through a consultation process between the NGO staff and the community elders

18+ years of age (no upper age limit)

Respected by other community members

No educational requirement

Health promotion, iCCM, family planning counselling, provision of contraceptives, screen and treat TB (DOTS), first aid, maintain map of households in catchment area, report vital events, and send report to the national HIS

17 weeks (three separate 3-week classroom modules and two separate 1-month field experiences)

Bangladesh

Shasthya shebika (BRAC [Building Resources Across Communities])

Identification of prospective service supervisors is made by the local Village Health and Development Committee; final selection is made by BRAC staff together with local village leaders and government officials

Women only

Age 25–40

Married with no children younger than 5 years

Motivated

Have at least 8 years of schooling

Does not live near a healthcare facility or a large bazaar

Health promotion, pregnancy identification, family planning, treatment of uncomplicated acute illnesses, referral for immunization, screen and treat TB (DOTS), screen for presbyopia and sell glasses, community mobilization

3 weeks of basic classroom training followed by refresher trainings lasting 1–3 days every few months

Shasthya kormi (BRAC)

Preferably be a member of the BRAC local village organization

Respected in the community

Age 20–35

Married

Youngest child older than 2 years of age

Have at least 10 years of education

Not live near a local health facility or a large market

Supervise and support shasthya shebikas, provide ANC, assist with childbirth, provide newborn care, treatment for common illnesses, family planning, TB identification

2 weeks of classroom training followed by 2 weeks of field orientation and then 3 days of intensive residential training every 3 months for a 2-year period

Family welfare assistant (FWA) (government)

Women only

Have at least 10 years of schooling

Visit homes of women of reproductive age every 2 months, family planning, counselling on sexual and reproductive healthcare and HIV/AIDS

21 days of classroom training followed by on-the-job training

Health assistant (HA) (government)

Either male or female

Have at least 10 years of schooling

Provide immunizations and vitamin A supplementation, distribute ORS packets, detect and treat pneumonia, diarrhoea, malaria, and TB

21 days of training followed by on-the-job training

Community healthcare provider (CHCP) (government)

Have at least 12 years of schooling

Local resident

Be able to operate a computer

Provide ANC and PNC, provide injectable contraceptives, conduct growth monitoring and nutrition education, treat minor ailments, health education and promotion

12 weeks

Brazil

Agente comunitário de saúde (ACS)

Selections are organized by municipalities

Selection based on written test results and personal interviews

Health promotion, provide prenatal, neonatal, and child care, manage infectious diseases, link patients in need to the formal health system, provide immunizations, visit each house monthly, community mobilization

30 weeks (1,200 h) of training in three phases: a formal didactic phase (20 weeks [800 h]), a field training phase (10 weeks [400 h]) and a second formal didactic phase

Ethiopia

HEW

At least 18 years of age

Have at least 10 years of schooling

Preferably living in or close to the community to be served

Provide iCCM, provide family planning services (including injectable contraceptives and forearm implants), screen and refer patients with symptoms of TB, provide DOTs, and follow-up TB cases, HIV/AIDS treatment, treat malaria, treat minor illnesses, give immunizations, health promotion and disease prevention, community mobilization, home visitation

1 year of pre-service training and in-service training every 2 year

Women’s Development Army (WDA)

Adult woman

Preferably literate

Health promotion and disease prevention, support HEWs, community mobilization, serve as a role model for neighbours

52 h of training (2–3 days per week for 2–4 h per day), certificate of competency provided with successful completion of post-training assessment

Ghana

Community health officer (CHO)

Assigned by Ghana health service managers

Health education, iCCM, provide maternal, reproductive, neonatal and child healthcare, manage minor ailments

2 years (both didactic and field training)

Community-based health planning and services (CHPS) CHV

Nominated and approved by the community

Both men and women

Residence in the community

Can be trusted with confidential information

Volunteer spirit

Readiness to work under supervision

Honesty

Support CHOs with referrals, transport, community mobilization, disease surveillance, and health promotion

5 days

Guatemala

Promotor de salud*

Three different scenarios:

  Selected by a community leader

  Selected by health staff

  Inherited from a family member

Health promotion and disease prevention

3.5 weeks (140 h)

Guardianes de salud*

Health promotion and disease prevention, identify patients in need of referral, maintain community census

2 h per month

India

Auxiliary nurse midwife (ANM) (now called multipurpose workers-female)

Hired by the district-level health administration

At least 12 years of school

Female

Age 17–35 years

Provide PHC, provide family planning and immunizations, screen and manage NCDs, provide elderly and palliative care

24 months followed by 3–6 weeks of skilled birth attendant training

Anganwadi worker (AWW)

Selected by a committee of district and block-level officials

Female

Age 21–45 years

At least a middle-school education

Provide nutritional support to mothers and children; health education

3 months

Accredited social health activist (ASHA)

Selected by the community

Female

At least 10 years of education

Age 25–45 years

Health promotion, home visits, household registration, promote birth at health facility, home-based newborn care

20 days within the first 18 months of joining followed by at least 15 days of additional training each year

Village health guide (VHG)*

Politicized selection process

Care of minor acute illness

3 months

Indonesia

Kader

Literate

Good spirit

Knowledgeable about the customs and habits of the local community

Local resident

Friendly and sympathetic

Accepted by the local community

Maternal and child healthcare, family planning, immunizations, growth monitoring of children and nutrition counselling

Less than 1 week followed by on-the-job training given by more experienced kaders

Iran

Behvarz (rural)

A formal process led by a behvarz recruitment committee

A written examination and an interview

Qualifications required:

  A diploma degree

  Both men and women eligible

  A native of the service area

Maternal and child healthcare, detection and management of communicable diseases and NCDs, reproductive healthcare, oral healthcare, school healthcare, treatment of minor illnesses

For those with no health background, 2 years made up of theoretical and practical coursework followed by clinical placements

For those with a health-related academic degree, 6 months

Moraghebe-salamat (urban)

Selection by the district health centre following examinations

A native to the service area

A college degree

An academic degree in family health or midwifery

Maternal and child healthcare, detection and management of communicable diseases and NCDs, reproductive healthcare, oral healthcare, school healthcare, treatment of minor illnesses

Similar to behvarz but shorter since they have a higher level of education

Kenya

CHV

Resident of the community

Has good character

Household registration and home visits, health education, iCCM, maternal and newborn care, community mobilization

13 modules split into two sections, taking around 3 months: 324 contact hours and 160 h of practical experience

Liberia

Community health assistant (CHA)

Permanent resident of the community

Age between 18 and 50 years of age

Fluency in the local dialect

Good mobilizer and communicator

Interest in health and development matters

Trustworthy and respected by the community

Physically, medically, mentally, and socially fit to provide the required services

Household registration and visitation, surveillance, provision of preventive, promotive, curative, rehabilitative, and palliative services, identification and management of cases of HIV, TB, neglected tropical diseases, and mental illness

8–11 days in four modules followed by several weeks of field experience

 

Community health service supervisor (CHSS)

Previous training as a healthcare professional such as a nurse, certified midwife, or physician's assistant or graduate of a school of public health

Support and train CHAs, coordinate referrals, plan and coordinate outreach services

4 weeks

Madagascar

Agent communautaire (AC)

Elected in the village general assembly

From the local community

At least 18 years of age

Able to read and write

Have a sense of humanitarian conviction

Available, motivated, and willing to volunteer

Dynamic, sociable, and a good communicator

Honest

Both men and women are eligible

Visit homes, health promotion, participate in water, sanitation and hygiene activities, iCCM, provide family planning and TB screening

5–12 days

 

Agents communautaires de nutrition (ACN)

Visit homes of malnourished children, growth monitoring and nutrition education, treatment of acute malnutrition, referral of malnourished children, hold cooking demonstrations

10–15 days

Malawi

CHW

Recruited from the community

At least 19 years of age

Able to speak English and the local language

Have a minimum of a Malawi school certificate of education (MSCE)

Often selected by the community they serve

iCCM, immunization, follow-up of unimmunized children, nutrition promotion, management of acute malnutrition

12 weeks (2 months of classroom training followed by 1 month of field experience)

Mozambique

Agent polivalente elementare (APE)

Member of the community

Able to read, write, and speak in Portuguese and have basic numeracy skills

Priority is given to women and to communities that are farthest from health posts

Health promotion and disease prevention, diagnosis and treatment of common illnesses, malnutrition screening, deworming

18 weeks

Myanmar

Auxiliary midwife (AMW)

Women only

Living in a village without health facility or health staff

Interest in health and social work

Desire to stay and serve in the village after the training

Middle school education

In good health

No more than 30 years of age

Recommended by the local midwife and/or the village leader

Health education, ANC, home delivery, maternal and child healthcare, immunization, promotion of sanitation, detect and report epidemic outbreaks

6 months (3 months of theory and 3 months of practice)

CHW

Interested in delivering healthcare and messages to the rural community

Preferably younger than 35 years of age

At least a middle-school education

Ability to read and write the Burmese language and speak the local dialect

Living in a rural area where there is no health facility

Health education, sanitation, detect epidemic outbreaks, immunization

28 days

Malaria volunteer

Able to read and write

At least primary-school level of education

Recommended by the village health committee

Living in a hard-to-reach, malaria-endemic village without basic health staff

Not too young or too old

Interested in volunteer work

Diagnose and treat malaria, health education, screen for other infectious diseases

6 days

TB volunteer

Selected by basic health staff and township medical officer in collaboration with the community

TB screening, sputum collection and transport, accompany suspected patients for diagnosis, provide follow-up treatment support

4 days

Nepal

Female community health volunteer (FCHV)

Women aged 25–45 who are married and have children

Preference given to those who are literate and living in the local community

Health education, counselling for birth preparedness, newborn care, family planning, help with outreach/immunization clinics, help with referrals to a health facility

18 days (in two phases of 9 days each)

Niger

Agent de santé communautaire (ASC)

At least a primary-school education

Most are males

Home visits, iCCM, basic PHC, provide immunizations, provide vitamin A and ITNs

6 months with additional training following deployment

Relais volunteer

Respected by community elders

Both males and females are eligible

Support ACSs, home visits

Not standardized, variable in length (usually just a few days)

Nigeria

Volunteer village health worker (VVHW) and community-directed distributor (CDD)

Chosen by co-villagers

Participate in community mapping and community census; health promotion, identify pregnant women and refer them for prenatal care, promote use of ITNs and preventive malaria treatment for pregnant women, diagnose and treat malaria, treat diarrhoea and pneumonia, collect and distribute medicines to the community for onchocerciasis and other priority diseases

Training may take place in the afternoon for a few hours over the course of several weeks

Community health extension worker (CHEW)

Formalized recruitment process

Local government health department consults with community leaders

Some secondary education required

Resident in the local government area (not necessarily the village of service)

Follow standing orders (algorithms for clinical care) for their treatment of patients at the health facility where they are based

3 years, in formal residential school

Pakistan

Lady health worker (LHW)

Woman

At least 8 years of education

Between 18 and 50 years of age

Resident of the area

Accepted by and recommended by the community they would serve

Preferably married

Willing to work away from home

Selection process: LHW posts are advertised; applicants are then interviewed and selected based on the above criteria by a selection committee; be recommended by a local elected official, and provide a written affidavit; then formally appointed by the district health officer

Promote and provide family planning services, ANC, treat illnesses (such as diarrhoea, malaria, pneumonia) and refer more serious cases, deworming of children, treat TB patients with DOTS

15 months in two phases: first phase consists of 3 months of classroom training; second phase consists of on-the-job training for 12 months (3 weeks of field work followed by 1 week of training per month), and 15 days of refresher training each year

Rwanda

Binôme

Selected by the community

Criteria:

Between 20 and 50 years of age

At least a primary school education

Willing to volunteer

Resident of the village

Honest, reliable, and trustworthy

Visit all households regularly, health promotion, iCCM, maternal and neonatal care, diagnosis and treatment of malaria, promote family planning and provide contraceptives, treatment of HIV and TB (DOTS), management of NCDs

3 months (on average, but not well standardized)

Animatrice de santé maternelle (ASM)

Female

Otherwise same as above

Visit all households regularly, health promotion, identify pregnant women and refer them for ANC and facility delivery, provide PNC and newborn care, visit pregnant women for birth preparedness, provide family planning services, screen children for malnutrition

3 months (on average, but not well standardized)

Sierra Leone

CHW

Selected jointly by the local community governance structure and the peripheral health unit

Permanent resident of the community

No minimum educational requirement

iCCM, disease surveillance, basic reproductive, maternal, neonatal and child care

24 days follows by 1 month of field practice

South Africa

Ward-based primary healthcare outreach team (WBPHCOT) member

Either male or female

18 years of age or older

Priority given to those who are currently working as a community-based worker in another programme

Residency in the community being served is preferred

At least 12 years of schooling required

Able to work flexible hours

Mobile and able to undertake visits

Legally cleared to work with children and older persons

Health promotion and disease prevention, screening and referral, rehabilitative and palliative care

1 year

Tanzania

CHW

The village health committee (VHC) manages the CHW nomination process

At least 18 years of age

At least a secondary school education with a pass in biology

Nominated by the VHC

Online application and nomination

Community mobilization, health promotion and education, identify danger signs in pregnant women and neonates and refer them for care, treat diarrhoea and pneumonia, promotion and provision of family planning services, support HIV and TB patients, provide first aid, identify mental disorders, early response and management of disease outbreaks

1 year

Thailand

Village health volunteer (VHV)

At least 18 years of age

Living in the community for at least the past 6 months

Literate (but no formal education requirement)

Has good interpersonal relationships

Generous

Has at least one job

Health education and promotion (nutrition, basic medical care, sanitation and clean water, maternal and child health and family planning, immunizations, dental health, mental health, HIV prevention and control

43 h of classroom work with ongoing in-service training

Uganda

Village health team (VHT)

Selected by community members and local leaders

Respected and trustworthy, good listener, dependable, approachable

Preferably previous experience in volunteering

At least 18 years of age

Able to read and write and speak the local language

Be a good communicator and community mobilizer

Home visits, health education and promotion, promote good nutritional practices and safe water use, promote utilization of maternal and child health services and family planning, treat childhood malaria, pneumonia, and diarrhoea, and support drug distribution for endemic diseases

5 days (+ an additional 6 days for those who learn iCCM

Zambia

Community Health Assistant (CHA)

Completion of 12 years of school and 2 “O” levels (one should be in English)

18–38 years of age

Living in the recruitment catchment area for at least 6 months

Endorsed by the Neighbourhood Health Committee and traditional leaders

Passed a personal interview with a panel of Neighbourhood Health Committee members, health centre staff, and a member of the district health office

Have previous experience with community health work

Health education and promotion, provision of basic curative services at a health post, iCCM, mental health counselling, pregnancy and HIV testing, promote family planning and provide oral contraceptives, take blood pressure to identify patients with hypertension, measure urine glucose to identify patients with diabetes, provide first aid and palliative care, identify disease outbreaks, promote use of ITNs, promote clean water, water purification, latrines (and support community-led total sanitation efforts), and food hygiene, identify patients in need of referral, provide deworming medicine, provide immunizations, map the catchment area

1 year (36 weeks of formal classroom training followed by 16 weeks of field training)

Zimbabwe

Village heath worker (VHW)

At least 25 years of age

Married resident of the village

Able to read and write

Possesses strong communication skills

Respected in the community

Interested in health and development issues

Willing to work in the community on a volunteer basis

Able to keep personal health information confidential

Health promotion and prevention, promote immunizations and support immunization campaigns, provide DOTS for TB patients, provision of basic curative services, support patients with chronic conditions, malaria prophylaxis for pregnant women and children, growth monitoring, promote HIV voluntary counselling and testing

5 months

  1. All of the information in this table has been abstracted from the 2020 book, Health for the People [34]. Each of the 29 case studies in this book has a section on selection and training of CHWs. All of the CHW cadres described here are working in the public sector except for the shasthya shebikas and shasthya kormis in Bangladesh, who work under the auspices of an NGO, BRAC, and operate independently of—though in cooperation and in collaboration with—the public sector. The CHWs in Afghanistan are trained and hired by NGOs who receive government contracts that are set the guidelines for their training. Similarly, the nutrition CHWs in Madagascar, agents communautaires de nutrition (ACNs), work for NGOs who are contracted by the government. The book does not provide detailed or consistent information about the process of selection of CHWs. Further details about the roles and tasks of each CHW cadre as well as further information about how the cases were selected can be obtained from the book, which is available at: https://pdf.usaid.gov/pdf_docs/PA00WKKN.pdf
  2. ANC antenatal care, CHV community health volunteer, DOTS directly observed therapy, short course (for TB), HEW health extension worker, HIS health information system, iCCM integrated community case management (of childhood illness), ITN insecticide-treated bed net, NGO nongovernmental organization, NCDs noncommunicable diseases, ORS oral rehydration salts, PHC primary healthcare, PNC postnatal care
  3. *not currently functioning