|Can you please start by providing a brief overview of your current position and how the pandemic has impacted you?||
At what stage did you introduce telehealth?|
What was needed to establish a telehealth service?
|What has been your experience of telehealth during COVID-19?||
What types of clinical encounters have you provided through telehealth? Why? Why not?|
Did you change anything about your consult?
Any other changes other than telehealth uptake?
Did telehealth work as you hoped?
|What clinical interactions do you think cannot be effectively conducted through telehealth?||
How did you manage these during COVID-19?|
Any patients postponed?
|How did the telehealth consult compare to usual care?||
Verification without hands-on assessment?
How did you think patients received your consult?
How did you manage patients with complex needs?
What did you learn/change over time as you provided consults over telehealth?
Any team consults?
|Have you previously used telehealth?||
Do you feel confident using telehealth?
What would help you?
How did you test patient retention and understanding, if at all?
Do you think you would benefit from additional training?
|Did you encounter any adverse events?||Please expand? How did you manage this?|
|What do you feel are benefits of telehealth?||Expand?|
|Do you think there is potential and value in extending telehealth beyond the COVID-19 period?||
What is needed?
Any complementary services required?
Complex care and team?
|Do you have any further comments?|