Government–purchaser axis |
Governments should provide policy and regulatory frameworks that support strategic purchasing |
Purchaser–provider axis |
Purchasers should select and contract health service providers based on criteria including capacity and geographical distribution |
Purchasers should require providers to ensure quality of service including through quality improvement mechanisms such as the use of standard treatment guidelines |
Purchasers should incentivize provider performance through payment mechanisms and related incentives |
Citizen–purchaser axis |
Benefit packages should reflect the needs and preferences of the target population |
Benefit packages should offer protection from financial catastrophe |