Patient satisfaction, feasibility and reliability of satisfaction questionnaire among patients with pulmonary tuberculosis in urban Uganda: a cross-sectional study

Table 5 Mean (SD) scores of PS-13 and SIMS among 133 TB patients by hospital, gender, and HIV status, Uganda, 2007-2008

	Hospitals N = 133		Gender N = 133		HIV status N = 129¹
Scale	Public Hospital n = 67	Private Hospital n = 66	Men n = 67	Women n = 66	HIV Positive n = 64	HIV Negative n = 65
PS-13 questionnaire
Quality of care	49.2 ± 24.7	96.6 ± 9.5^a	74.2 ± 29.2	71.2 ± 31.6	74.9 ± 29.2	70.9 ± 31.2
Responsiveness	82.0 ± 13.2	95.3 ± 8.5^a	87.1 ± 14.1	90.1 ± 11.6	88.9 ± 12.6	88.3 ± 13.4
Management	91.1 ± 10.9	89.7 ± 13.2	90.8 ± 11.9	90.0 ± 12.3	91.7 ± 11.4	89.5 ± 12.2
SIMS questionnaire
Action usage of TB drugs	56.5 ± 21.9	55.4 ± 19.3	56.9 ± 16.3	55.1 ± 17.9	58.5 ± 17.2	54.2 ± 16.7
Potential problems of TB drugs	21.7 ± 20.0	62.2 ± 15.8^a	41.5 ± 27.1	42.1 ± 27.3	43.3 ± 27.0	40.6 ± 27.4

¹Four were of unknown HIV status; ^ap-value < 0.001, ^b p-value < 0.05. PS-13 = 13-item patient service satisfaction questionnaire, SIMS = Satisfaction with information medicines scale

ISSN: 1478-4505