Table 2 Categories used to classify KMb activities

Train and educate stakeholders

Conduct ongoing training, develop educational materials

Develop stakeholder interrelationships

Conduct consensus discussion, develop academic partnership

Use evaluative and iterative strategies

Audit and provide feedback, conduct needs assessment

Provide interactive assistance

Facilitate, provide clinical supervision

Adapt and tailor to context

Tailor strategies, promote adaptability

Engage consumers

Involve patient and family members, use mass media

Change infrastructure

Change service sites, mandate change

Utilize financial strategies

Develop disincentives, alter allowance structure

Support clinicians

Create new clinical teams, develop resource-sharing agreements